Privacy Policy

Last Updated: 04/28

This Privacy Policy explains how Oasis Chill Pouches ("we," "us," or "our") collects, uses, and shares your personal information when you interact with our website, make a purchase, or otherwise use our services (collectively, the "Services"). By accessing our Services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use.

Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal or regulatory reasons. The "Last Updated" date at the top will reflect the most recent version. Continued use of the Services constitutes acceptance of the updated policy.

Information We Collect
Depending on your interaction with Oasis, we may collect:

* Contact details (name, email, address, phone)
* Order details (billing/shipping information, product selections, payment confirmations)
* Account information (if you create one)
* Shopping behavior (items viewed, added to cart, wishlisted)
* Customer support interactions

You may choose not to provide certain information, but this may limit your access to specific features.

Cookies and Usage Data
We use cookies and tracking technologies to gather information about how you interact with our Services, including IP address, browser details, and device information. This helps us enhance functionality, analytics, and advertising.

Third-Party Sources
We may receive personal data from Shopify (our e-commerce platform), payment processors, and analytics providers to fulfill orders and optimize our Services.

How We Use Your Information

* Process and fulfill orders
* Provide customer support
* Send transactional and promotional communications
* Detect fraud and enhance security
* Improve site experience and tailor advertising

Sharing Your Information

Your data may be shared with:

* Vendors and service providers (payment processors, fulfillment, email platforms)
* Marketing and advertising partners
* Affiliates and internal teams
* Legal and regulatory authorities, if required
* In the case of a business merger or sale

We do not sell or use sensitive personal information for profiling purposes.

Public Content
Reviews and comments submitted publicly may be visible to all users. We are not responsible for third-party use of publicly shared information.

Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before providing any data.

Children’s Privacy
Our Services are not intended for users under 18. We do not knowingly collect data from children. If a child has submitted personal information, contact us for removal.

Security & Retention
We employ measures to protect your data, though no system is fully secure. We retain personal information as long as necessary to fulfill services, comply with legal obligations, and support business operations.

Your Rights & Choices
Depending on your location, you may have rights to:

* Access, update, or delete your personal information
* Opt out of marketing communications
* Withdraw consent or restrict processing
* Request data portability or correction
* Limit the use of sensitive data

You may also opt out of targeted advertising through your browser settings or visit the Shopify Privacy controls for more details.

International Transfers
We may store and process your information in the U.S. or other countries. For EU/UK users, transfers will comply with recognized legal frameworks.